Starting up regular cleaning for businesses

Once you have signed the agreement for regular cleaning, Vaskeladden will confirm the start date and arrange an onboarding meeting. Before the first clean, we review the tasks, access to the premises, and any special needs together with you. The signed service agreement with its attachments describes the delivery you have ordered.

Tasks and schedule

Have this ready for the review:

• Floor plans showing area in square metres per room or zone.
• An overview of which tasks you have agreed on, and how often they should be done.
• Timeframes during which the cleaners can work, and any opening hours we need to respect.
• The contact person at your company who can clarify practical questions.

Let us know if the information in the agreement does not match your premises or needs, so we can clarify this before starting.

Keys and alarm

Agree on who will hand over keys or access cards, and how many sets are needed. Test that they work before the start date. Also go through how the cleaners should turn the alarm on and off.

Equipment and consumables

Clarify where the cleaning equipment will be stored, for example in a cleaning cupboard or storage room. If the cleaners are to use equipment you already have, go through its operation before starting.

Also check what the agreement says about paper products, hand soap, and bin bags: Do you supply these items yourselves, or are they included in the delivery? Clarify the arrangement with Vaskeladden before the first clean.

After the first week

We will send an email with a summary of the onboarding and any matters that need follow-up. That email will also include your point of contact for further questions.

If you discover errors or deficiencies in the cleaning, see How to report a deviation or complaint.