Invoicing and settlement for partners

Open Finance in the partner portal and select the month the work was performed. You invoice Vaskeladden, not the customer. Access requires that the company has accepted the partner agreement and that the user has access to finance.

See help with access or how to accept the partner agreement. Swedish partners can find recipient details under Invoices from Swedish partners.

How it works

1. Register the work as completed, and report any discrepancies and extra work.
2. We reconcile the assignment. Ready for invoice means that the work can be invoiced.
3. Create the invoice in your own invoicing system. Upload the PDF under Invoices, or send it to invoice@vaskeladden.com or via Peppol/EHF to 0192:930307416. Choose one channel per invoice.
4. We link the line items to the assignments and forward the invoice automatically when everything is correct. We approve and pay within the deadline in your agreement.

You can invoice one or more assignments together. Work that becomes ready later will be available in the month it was performed. It is not moved to a new invoicing period. Previously invoiced assignments should not be invoiced again. For work done before September 2026, the agreement for that work applies.

When and how do I invoice?

You invoice in arrears. For one-off assignments and specialized cleaning, the agreement divides the month into two periods, and you choose whether you invoice per period or for the entire month as a whole:

• 1st–15th: send the invoice no earlier than the 20th of the same month.
• 16th–end of month: send the invoice no earlier than the 5th of the following month.
• Entire month combined: send the invoice no earlier than the 5th of the following month.

Regular cleaning assignments are always invoiced for the entire month, no earlier than the 5th of the following month. A regular cleaning assignment has one monthly amount that is distributed across the month's visits.

The dates above apply to when you can send the invoice. The payment deadline follows your agreement. The standard agreement from September 9, 2026 sets it to 14 days after the end of the period (Appendix A). Check the agreement that applies to the work you are invoicing.

How to set up the invoice

We link each invoice line to an assignment in the assignment list. We first look for the order number, then the address, and then the customer's name. The amount never determines which assignment a line applies to. Therefore, include this on the invoice:

• Company name and organization number. Invoice from the company with the organization number you are registered with as a partner.
• Vaskeladden as the recipient, with organization number and address: Vaskeladden AS, Tordenskiolds gate 2, 0160 Oslo, org. no. 930 307 416.
• Invoice number and invoice date. The same invoice number cannot be used twice in the same year.
• One line per assignment, with the order number from the list (Order no.) or the assignment's address.
• The amount excl. VAT per assignment, matching the price in the list.
• Currency, VAT, and a total amount that adds up. The line items must sum up to the amount excl. VAT.
• Due date at least 10 days after the invoice date. If the due date is missing, or the period is shorter, we calculate the due date 10 days after the invoice date.
• The bank account number you should be paid to. We pay to the account on the last invoice you sent. If you change bank accounts, write the new number on the next invoice.
• KID if your invoicing system uses it. A KID is not required, but a KID on the invoice must be valid; see How the invoice is paid.

Read further

• Submit the invoice: upload the invoice or send it by email or EHF, and follow the verification.
• When the invoice does not match: correct errors, unreconciled assignments, prices, surcharges, and call-out charges for wasted trips.
• How the invoice is paid: KID, after submission, previous invoices, and late payment.
• Invoices from foreign partners: bank details and invoices from Swedish partners.