Getting started as a partner

To become a partner with Vaskeladden, your business must:

• Be registered in Brønnøysundregistrene with a valid organisation number.
• Be approved in Renholdsregisteret before receiving assignments from Vaskeladden. An application under processing is not sufficient under Vaskeladden's internal requirements.
• Hold valid HMS cards for everyone who will perform cleaning work.
• Have liability insurance and upload a valid insurance certificate.
• Upload HMS cards, insurance certificates, payslips, and employment contracts to the partner portal.
• Accept our general terms and conditions and quality standards.

See Documents you must upload for quantity, content, and how the documents must be delivered.

Can a company without a VAT number become a partner?

Yes. A VAT number is not a separate partner requirement. The business must have a valid organisation number, be approved in Renholdsregisteret, hold valid HMS cards and liability insurance, and comply with its own obligations for VAT registration and invoicing.

How are assignments allocated?

Assignments are allocated based on geographic coverage, capacity, and feedback from previous assignments. You can see new assignments in the partner portal. We ask that you confirm or decline as quickly as possible, preferably within 24 hours – if we do not hear from you, the assignment may be offered to another partner.

What happens in the event of non-conformities?

You log non-conformities in the partner portal as soon as you discover them. Vaskeladden's operations department evaluates each non-conformity and contacts you if further information is required. Serious non-conformities are prioritised on the same day.

How do I get paid?

You invoice in arrears. The invoicing period, invoice date, and payment deadline are stated in your individual partner agreement, Appendix A, and the partner portal. The payment deadline is normally 14 to 30 days from when Vaskeladden receives a correct invoice, unless your agreement states otherwise. Use the approved invoice basis in the portal.