How to accept the partner agreement and find your copy
Who can accept the agreement, what to do if you receive a reminder, and where to find signed versions
When your company is asked to accept the partner agreement, you will receive a message in the partner portal. Read the agreement with its appendices and the billing information before confirming. This guide explains the steps in the portal. The terms for your company are set out in the agreement.
Who can accept?
An owner or administrator on the partner account must log in with their own account and have authority to bind the company. If you have a different role, ask the person who manages the partner account to do this.
Check the company name, organisation number, and country before accepting. If the information is incorrect, use Contact Vaskeladden to get it clarified.
Read and accept the agreement
- Open the message about the partner agreement. If you have closed it, use Read and accept agreement in the reminder at the top of the portal.
- Read the explanation of the update and billing, and select Read agreement.
- Read the entire partner agreement including appendices and the new billing procedure. You can open the PDF in a separate tab or download it.
- Check that the company details are correct, and tick the box to confirm.
- Press Accept agreement and continue. Wait until the acceptance is saved.
If saving fails, the agreement has not been confirmed. Try again. If you receive a message stating that the agreement requires a new acceptance, read it again before ticking the box.
Can I accept later?
If the portal displays Accept later, you can close the review and return from the reminder. Read the dates listed there: the time for stopping new assignments may be earlier than the deadline for using the rest of the portal.
| Message in the portal | What you need to do |
|---|---|
| The company will not receive new assignments until the agreement is accepted | Ask an authorized owner or administrator to accept the agreement. Existing assignments you have will not be cancelled by this message. |
| The deadline to accept has expired | Accept the agreement to continue using the restricted parts of the portal, including Finances. |
| You need help before you can accept | Use Contact Vaskeladden. You can still write under Messages. |
If you have an agreed assignment that needs follow-up while access is restricted, notify us in Messages. Do not reschedule or cancel the assignment on your own.
Where do I find the signed copy?
As an owner or administrator, open Profile → Partner agreements. The most recent approval is marked Last signed. Select View signed PDF and then Download copy to save the document.
The PDF contains the agreement and a receipt of acceptance. Under Signing details, you will find who accepted it and the timestamp, among other things. Older versions can be found under Previous versions.
If the portal requires a new acceptance, the owner or administrator can also find previously saved agreements during the review. Close the review window itself to view them. If it says that a signed PDF is unavailable, contact Vaskeladden regarding the copy you need.
Why am I asked to accept again?
A new request means the company must go through a new acceptance process. Read what is displayed before confirming. Previous acceptances and PDFs will remain in your history.
Selecting Read and accept agreement again on the profile reopens the review. It does not terminate the agreement and does not extend the deadline. If you only want to read the copy, use View signed PDF.
How does this relate to billing?
Under Finances, you will find the basis for what your company will invoice Vaskeladden. You check the amounts, download the PDF, and attach it to the invoice from your invoicing system. See Billing and settlement for partners.
The implementation dates can be found in New partner agreement and billing from September 2026.
