Add the partner portal to your home screen and turn on notifications

The partner portal can sit on your home screen and open like an app. You do not need to download anything from the App Store or Google Play. When the portal is on your home screen, you can receive notifications on your phone about new assignments, changes, and messages. See Notifications you receive as a partner for the complete list.

Do this once on each phone. Log in to the portal first, and wait until you see your overview. Add the portal from there, not from the login page.

The portal's notification buttons and settings are in Norwegian in every language. This guide gives their Norwegian label with an English translation.

iPhone

Use Safari. On iPhone, notifications only arrive when you open the portal from the icon on the Home Screen, and your phone must be running iOS 16.4 or newer.

1. Open Safari, go to partners.vaskeladden.com, and log in.
2. Tap the button with three lines on the left side of the address bar, and select Share. On iOS 26, Share is behind ••• on the right side of the address bar. On older iPhones, and when the address bar is at the top or bottom, tap the Share button directly in the toolbar.
3. Tap View More, and select Add to Home Screen. If you do not see this option, scroll down and tap Edit Actions to add it.
4. Check that Open as Web App is turned on, and tap Add.
5. Open Partners from the Home Screen.
6. Tap Aktiver varsler (turn on notifications) at the top of the portal, and select Allow.

On iOS 17.2 and newer, your login from Safari is carried over when you add the portal. If the portal asks you to log in, do so inside the app. Links in emails from us open in Safari, not in the app.

Android

Use Chrome.

1. Open Chrome, go to partners.vaskeladden.com, and log in.
2. Tap ⋮ in the top right corner, and select Install and create shortcut. In older versions of Chrome, the option is called Add to Home screen.
3. Select Install, not Create shortcut, and tap Install once more. If your phone asks whether to add the icon, tap Add to home screen.
4. Open Partners from your home screen.
5. Tap Aktiver varsler (turn on notifications) at the top of the portal, and select Allow.

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If you use a browser other than Chrome, open the portal in Chrome instead.

Turn on notifications later

Once you have tapped Allow, the banner at the top of the portal disappears. If you closed the banner without turning on notifications, open Innstillinger (Settings) in the portal menu. Under Push på denne enheten (push on this device), tap Aktiver varsler. A test notification, «Varsler er på» (notifications are on), then arrives to show that it works. In the same place, you choose which notifications you want by email and as push.

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Not receiving notifications?

• Open the portal from the icon on your home screen, not from the web browser. On iPhone, notifications only arrive then.
• If Varsler blokkert (notifications blocked) appears under Push på denne enheten, your phone has said no to notifications from the portal. Allow notifications in your phone's settings, and try again.
• iPhone: Open Settings › Notifications › Partners, and turn on Allow Notifications.
• Android: Check that notifications are allowed for Partners or Chrome in your phone's settings.
• Notifications apply to the phone you turned them on from. If you use several phones, turn on notifications on each of them.

If you still cannot get it to work, write to us under Messages in the portal.