How to get the documents
How to get HMS cards, certificates of insurance, payslips, and employment contracts before you upload them in the partner portal.
This is part of Documents you need to upload.
How to get an HMS card
- Apply for approval as a cleaning enterprise with the Norwegian Labour Inspection Authority.
- Wait for confirmation in Altinn that the enterprise can order HMS cards.
- Order cards for everyone who will perform cleaning work at hmskort.no.
- While waiting for the physical card, you can upload the QR code included with the order confirmation. It serves as valid documentation during inspections.
- When the card arrives, replace the QR code with a photo or scan of the card. The portal must have documentation for two different people.
Two cards is the spot check Vaskeladden requests in the portal. The official requirement is broader: Everyone performing cleaning work, including the owner of a sole proprietorship, must have their own valid HMS card. The cards must be kept valid even if an older copy remains in the portal.
How to get the certificate of insurance
Ask the insurance company or insurance broker for a certificate of insurance for the company's liability insurance. The certificate must show:
- company name or organisation number
- that liability insurance is included
- sum insured of at least 5 million NOK per claim event
- which period the insurance is valid for
An invoice or payment receipt is not sufficient if it does not show this information. If you do not have liability insurance, you must take it out before the enterprise can be approved for assignments. Occupational injury insurance for employees is a separate insurance policy and does not replace liability insurance.
How to get the payslips
- Download the two most recently issued payslips for cleaners from the payroll or accounting system.
- If you use an accountant or external payroll manager, ask them to send the payslips as PDFs.
If an employee has not received a payslip, the employer must create and issue one. A bank statement cannot be used as a replacement.
Vaskeladden may request timesheets or other necessary documentation during the same or a later check. The spot check may be expanded based on a risk assessment.
How to obtain the employment contracts
- Retrieve two current contracts for cleaners from the HR, payroll, or archive system.
- If a contract is missing, use the Norwegian Labour Inspection Authority's template and enter into the agreement with the employee. Use the actual date of signing and specify the start date of the employment relationship.
