Vaskeladden

How to report capacity and availability

Vaskeladden uses your availability and capacity when assigning new assignments. Keep your information updated in the partner portal. You still need to respond to each assignment assigned to you.

Vaskeladden uses your availability and capacity when assigning new assignments. Keep your information updated in the partner portal. You still need to respond to each assignment assigned to you.

Availability does not entitle you to a specific number of assignments. Vaskeladden assigns assignments based on area, availability, capacity, and quality. You can confirm or decline each offered assignment in the portal.

Set your availability in the portal

Under Availability in the partner portal, you specify when you can take on assignments.

  1. Select the week you want to update.
  2. Mark the days you can work, and check the maximum hours per week and maximum assignments per day.
  3. Click Save availability.

Update your information whenever your capacity changes. Changing your availability does not cancel assignments that have already been assigned. Check Calendar, and notify us in the assignment thread if an assignment conflicts with your absence.

Select the period, mark the days, and check the capacity settings before clicking Save availability. The screenshot shows sample data.

How do I confirm or decline an assignment?

Even if your availability is set, each assignment is distributed as a specific assignment you must respond to. Confirm assignments you take on, and decline those that do not suit you, within 24 hours. Decline sends a request to Vaskeladden, which will follow up and decide on a new assignment. See How to confirm, decline, and complete assignments in the calendar.

Open the assignment in Calendar to read the details and respond to the assignment. The screenshot shows sample data.

Availability alone does not make your company ready for new assignments. The company must also have accepted the partner agreement. See How to accept the partner agreement and find your copy.

Plan holiday and longer absences

If you are going on holiday or will be away for an extended period, notify us as early as possible. Enter your absence under Availability, and let us know via a message under Messages for longer absences. At the same time, check if you have assignments during the period that need to be clarified with Vaskeladden.

If you need to withdraw from a confirmed assignment

If something happens and you cannot carry out an assignment you have confirmed, notify us in the assignment thread in the partner portal immediately. State which assignment it concerns and what is preventing you from attending. Under section 3.2 of the partner terms, you cannot unassign yourself from a confirmed assignment without Vaskeladden confirming it. Changing your availability is not sufficient.

Need more help? Log in to the portal and start a conversation with customer service.