How to report capacity and availability

The better Vaskeladden knows your capacity, the more accurately assignments will be distributed. This way, you avoid receiving assignments on days you are unavailable, and we avoid having to search for a performer at the last minute. Keep your availability updated in the partner portal instead of clarifying it on an ongoing basis via WhatsApp.

Set your availability in the portal

Under Availability in the partner portal, you specify when you can take assignments. Keep it updated as your daily life changes – if you indicate that you are busy, you will be less likely to be assigned tasks during that period.

How do I confirm or decline an assignment?

Even if your availability is set, each assignment is distributed as a specific allocation that you must respond to. Confirm assignments you take, and decline those that do not fit, within 24 hours. If you decline, the assignment is released so that Vaskeladden can find another performer. See "How to confirm, decline, and complete assignments in the calendar".

Plan holidays and longer absences

If you are going on holiday or will be away for an extended period, notify us as early as you can. Enter the absence under Availability where possible, and notify us in a conversation under Messages for longer absences, so that Vaskeladden can plan around it. Early notification makes the difference between a calm redistribution and a rush assignment.

If you have to withdraw from a confirmed assignment

If something happens that prevents you from taking an assignment you have confirmed, report it in the partner portal immediately – do not wait until the scheduled time. This gives Vaskeladden time to find a solution before the customer notices anything.