Your quote: how to accept the quote
When you have requested a price for move-out cleaning, viewings cleaning, photo prep cleaning, or a deep clean, you will receive the quote by email and SMS. The button is labelled "See your quote here" and opens the Your Quote page. You approve the quote yourself on that page, without writing to us first.
When you have requested a price for move-out cleaning, viewings cleaning, photo prep cleaning, or a deep clean, you will receive the quote by email and SMS. The button is labelled "See your quote here" and opens the Your Quote page. You approve the quote yourself on that page, without writing to us first.
How to approve
- Open the link in the email or SMS.
- Select a date in the calendar. Sundays and public holidays carry a surcharge shown as a percentage next to the date, and the price updates before you approve.
- Choose a time window. Standard start time is between 09:00 and 10:00. If you choose another window, a Sunday, a public holiday, or a short-notice date, we will confirm the time with you afterwards.
- Check your name and email address. They are pre-filled from your request, and you can edit them.
- Tick the box to accept the terms and press "Accept". If the quote does not suit you, press "Decline quote". You can undo this immediately.
What happens next
- You will receive a confirmation containing the link "See your clean" to the My Clean page. There you can add access details for the home, add-ons such as balconies, storage rooms, and garages, as well as any changes. See My Clean.
- You can reopen the quote from My Clean at any time, even after the cleaning is completed.
- As a private customer, you pay after the clean via the payment link. Choose from the available payment methods shown for your order. The PDF invoice serves as your proof of purchase. See Payment and invoice.
Frequently asked questions
Can I change the date after I have approved? Yes, on My Clean until the deadline, 48 hours before the start time counted in working days, to a weekday. See Change or cancel a cleaning.
The quote does not match what I need. Reply to the email containing the quote and state what needs to be changed, and we will send an updated quote. Add-ons such as balconies, storage rooms, and garages can also be added by yourself on My Clean after you have approved.
Do you live in Sweden and want to use RUT? Confirm your identity using BankID on the quote page, either before or after you approve.