Notifications you receive from Vaskeladden

Here you can see which notifications we send you, and through which channel. We only send what you need to follow your agreement.

By email

• Quote. When you have requested a quote for move-out cleaning, viewing cleaning, or photo cleaning, you will receive "Your quote from Vaskeladden" with a link to the quote.
• Your team is confirmed. As soon as a partner has accepted your assignment, we send "Your team is confirmed" with a name and a phone number you can call. If we change teams later, you will receive "A new team for your cleaning" with the new contact details.
• Reminder the day before. The morning before we arrive, we send "Reminder: we are coming tomorrow".
• New date. If the assignment is moved, you will receive "Your booking has been moved to a new date".
• Deviation. If you report a deviation, you will immediately receive a confirmation with a reference number, and a new email when the deviation has been resolved.
• Agreement confirmation. If you accept a quote as a business customer, you will receive a confirmation.

In the customer portal

If you add the customer portal to your mobile's home screen, you will receive notifications about the status of your agreement – for example, when a new quote is ready.

How to manage notifications

You can turn notifications on and off within the customer portal. If you want to change how we contact you, reply to an email from us, and we will help you.