About Vaskeladden

Vaskeladden is a Norwegian cleaning service operator with both B2C and B2B operations. The company has no internal cleaners of its own, but assigns assignments to a network of qualified partners who deliver regular cleaning, move-out cleaning, window cleaning, and specialized assignments.

Do you want to terminate a regular cleaning agreement? See Termination of regular agreement for how to notify us. Businesses can find the deadlines in the standard terms. For other regular agreements, the deadline is stated in your own agreement.

Where is Vaskeladden available?

We operate throughout Norway, with a focus on the largest cities (the Oslo region, Bergen, Trondheim, Stavanger, Tromsø). Yes, Vaskeladden is available in Tromsø. For smaller towns, we use local partners from the partner network.

You can also order cleaning throughout Sweden. Enter the address and desired cleaning type when requesting a quote, and you will receive a price for your home.

How do I order a one-time clean?

You can order a move-out cleaning, open house cleaning, or photo cleaning as a single assignment. Request a quote at vaskeladden.com with the home's area and address. Check the service and task list in the quote before accepting it and choosing a date. See How to order cleaning for the procedure.

How much does the cleaning cost?

For move-out cleaning, open house cleaning, and photo cleaning, we calculate the price based on area, region, and cleaning type. You get the price in the quote before you order. Also check which additions and travel expenses the quote and terms include. For regular cleaning for businesses, the price is stated in the individual agreement.

See price and ordering or payment and invoice.

What environmental considerations do we take?

Partner terms state that partners shall use eco-labeled cleaning products where available and appropriate. Partners shall also sort waste according to local regulations and Vaskeladden's guidelines.

How do I contact Vaskeladden?

• Partners use the partner portal for all daily tasks.
• Private customers with move-out cleaning or other one-time assignments use My clean via the link in the email. Questions and complaints should be sent as a reply to the email from us. My clean does not have Messages.
• Customers who have been granted portal access can use the customer portal for scheduled cleans, messages, and deviation reporting.
• Customers can call the main line at +47 94 44 84 84 Monday to Friday from 09:00 to 11:00. Outside opening hours, you can send an email. If you would like a callback, you can request this in the email.
• You can contact us at kontakt@vaskeladden.com.

Termination of regular agreement

Do you want to terminate a regular cleaning agreement for your business? Send a written termination by email to the contact person in the agreement or to kontakt@vaskeladden.com. Specify which agreement you wish to end. Moving or canceling a single clean does not terminate the entire agreement. The termination is considered received on the day the email is sent.

Check the start date and terms in the individual agreement. According to the standard terms for B2B, the following applies:

• During the trial period, the first three months, either party may terminate with one month's written notice.
• After the trial period, notice must be sent in writing no later than three months before the end of the agreement period. The agreement lasts for 12 months from the start date and automatically renews for 12 new months if the notice arrives too late.

The individual agreement takes precedence in case of conflict. Read sections 2 and 3 of the standard terms for details.

We confirm the termination by email with the notice period resulting from the agreement and the final cleaning date. We perform the final clean with the agreed scope and arrange the return of keys and access cards with you.

Do you have another agreement for recurring cleaning? The notice period is stated in your agreement. State that you want to end the entire agreement, not just change a single clean. You can contact us in the customer portal if you have access, or send an email to kontakt@vaskeladden.com. See also Change or cancel a clean regarding the difference between changing a clean and ending the agreement.

Partners can find guidance on ending the cooperation in the Partner FAQ.