How to book cleaning with Vaskeladden
Start by describing what you need cleaned, the area, and the address. You will receive a quote with price and scope that you can review before booking.
Start by describing what you need cleaned, the area, and the address. You will receive a quote with price and scope that you can review before booking.
How do you book, step by step?
Request a quote at vaskeladden.com, or get written assistance by email. The steps apply to both one-off cleaning and regular cleaning:
- Select service: regular home cleaning, move-out cleaning, home staging cleaning, photo prep cleaning, window cleaning, or another one-off clean. If you are unsure, describe your needs, and we will suggest a service.
- Provide address and area in square meters or number of rooms. For regular cleaning, also state how often you want cleaning.
- Review the quote or summary: type of clean, task list, price, and add-ons. For one-off cleaning, you will receive the quote by email or SMS. Request an updated quote if something is incorrect.
- Accept the quote and suggest a date and time slot. The clean is only booked once you have accepted. For move-out cleaning, you should allow at least one day between cleaning and handover.
- Check the date, confirmed start time, and access in the email confirmation. We do not guarantee a specific end time. For same-day, next-day, or public holiday one-off cleans, we confirm capacity before confirming the date.
A standard move-out cleaning does not require an initial on-site survey. See What is included in a move-out cleaning? and Pre-sale cleaning and photo cleaning to choose the right service.
What information do we need?
The more precise you are, the faster you will receive an accurate estimate. We ask for:
| Information | Why we need it |
|---|---|
| Address | Route planning and correct area |
| Property type and area | Basis for time and price |
| Desired frequency | Clarifies whether you need a single assignment or regular cleaning |
| Access | Key, code lock, or if you will be home |
| Special considerations | Pets, sensitive surfaces, allergies, rooms that should not be cleaned |
If you have natural stone, marble, or other sensitive surfaces, let us know when booking. This allows us to avoid acidic agents that could etch such surfaces.
What does it cost?
For move-out cleaning, home staging cleaning, and photo prep cleaning, the price depends on area, region, and type of clean. You will receive a specific quote for your home before you book. Check currency, VAT, task list, and any add-ons. The quote and terms also state whether travel expenses are included or additional. For regular cleaning, we clarify the tasks and frequency.
Tax rules differ in Norway and Sweden. See Tax deductions for cleaning in Norway and Sweden before confirming your quote. There we also explain how to select RUT in a Swedish quote.
Price of cleaning for businesses and offices
Request a quote describing the premises, tasks, and preferred cleaning frequency. Provide address, area, and desired start date. Include any special requirements, such as time windows for the cleaning. A floor plan showing the area per room or zone helps us clarify the scope.
The price for the business is specified in the individual agreement. Under the standard B2B terms, prices exclude value added tax unless otherwise specified. You can send your request to kontakt@vaskeladden.com.
If you have agreed on regular cleaning, see Starting up regular cleaning for businesses for what to clarify before the first clean.
Price of deep clean and heavy-duty clean
Describe what you want cleaned, the size of the area, and when the work should be done. For a heavy-duty clean of an office or warehouse, provide the address, area, floor plan, and any handover date. For a deep clean of a stairwell, specify the number of entrances, floors per entrance, and floor type. You will receive a price for the specific assignment in the quote.
For a residential property, provide the area, address, and what you need help with so Vaskeladden can clarify the service and scope in the quote. If the property needs to be prepared for a viewing or photography, see Pre-sale cleaning and photo cleaning.
How do you add or change services?
For a one-off clean as a private customer, use My cleaning for add-ons, rescheduling, and cancellations while options are available. If you need help, reply to our email.
For regular cleaning, you can request window cleaning, frequency changes, or rescheduling of a visit by email, or in the customer portal if you have access. We update the agreement and send a new confirmation if the scope or price changes. Deadlines for rescheduling or cancelling an individual visit are outlined in your agreement.
If you want to make a major change, such as moving from biweekly to weekly, we treat this as an adjustment to the recurring agreement and confirm the new price before it takes effect.
Extra cleaning for businesses
If you have a regular cleaning agreement, you can request extra work such as window cleaning, floor treatment, or an additional clean before an event. First check what is included in your agreement. Tasks outside the agreement are priced separately and confirmed by email with pricing before execution.
Send your request to Vaskeladden via the customer portal, by email to kontakt@vaskeladden.com, or by phone at +47 94 44 84 84 Monday to Friday 09:00–11:00. Outside these hours, please use email. Describe the location, the work, and the preferred date. For floor treatments, we coordinate the timing with you so the work fits your business operations.
For the first window cleaning, we conduct an on-site survey to assess the number of windows, height, and access. Let us know if you have special requirements. We agree on the date and price for the specific assignment before execution.
What should you check before the first clean?
- That the address and access details are correct in the confirmation.
- That any rooms you do not want cleaned are noted.
- That sensitive surfaces are flagged.
- That currency, VAT, and any tax deductions match the country where the cleaning takes place.
If anything in the confirmation is unclear, please let us know before we arrive. Adjusting an agreement in advance is easier than correcting an assignment afterwards.